MOBILE PAYMENT SYSTEM

Having no time for payments? Lazy go to banks or post office to clear the payments? Now, these problems can be solved by using our mobile phone. It is very easy, simple and efficient as well. This is called as mobile payment system. Mobile payments are payment for goods and services with a mobile device in which money or funds are transferred from payer to receiver via intermediary or directly. Mobile devices include mobile phones, PDAs, etc. It enables consumers to receive and send money using mobile device such as mobile phone, Smartphone, Cellular telephone and personal digital assistant (PDA). With that, consumers no longer need to bring any cash or credit card while travelling; they just need to use their hand phone as their credit card to make the payments. It is more convenient for consumers especially in this fast growing market.

Potential Mobile payment system in Malaysia:
Bank Negara Malaysia sees tremendous promise in mobile telecommunication networks as an electronic payment channel since mobile phones are already in the hands of most Malaysians, with 88% (25 million) of the Malaysian population subscribing to mobile phone services. Moreover, mobile phones are integrated into consumers’ daily lives, so there is potential to develop a robust business model around mobile payments. Mobile payment also acts as an efficient payment mode which can increases operational efficiency, simplicity and convenience at minimal cost for the public.

The strategies to encourage consumers to adopt mobile payment system are:

• provide more payment possibilities, timely access to financial assets and an alternative to cash payments. For example, users can pay the car parking without need to visit the parking metre.
• If the transaction cost of mobile payment included in the price of the purchased items become lower then it will attract more consumers.
• Organize more seminar and campaign about the advantages, benefit and awareness of mobile payment

There are many benefits of Mobile Money system as following:

(1) This system is easy to sell to anyone, anywhere and anytime. The trader can sell goods to customers of other countries and receive payment on time.
(2) It provides safe and secure transaction. The Mobile Mon

ey Payments System is subjected to strict requirements by Bank Negara and certain banks. Therefore, consumers not need to concern about fraud or mistake during the transaction.
(3) The transactions get done almost instantly. Mobile Money guaran

tees those merchants are paid in two working days, whereas other payment systems need more days than that to process it.
(4) Merchants can use multi-methods to request for payments. For example: merchants can choose to pay the payment through the sms, Mobile Money website, online storefront

system, or others. It is easier for merchants to choose which methods are more convenient for them.

Pay your parking using mobile phone

For more information, can click here

Electronic Currency.....

What is meant by Electronic Currency? Electronic currency is also known as electronic money, digital money or electronic cash which exchanged electronically. This can be performed by using internet or network in computer. Electronic currency allows its holder to buy the goods and the services that the vastness of the internet offers. Electronic currency trading mean buying and selling thru this internet money.

Bitpass is a prepaid account that allows you to purchase digital content and services in a couple of clicks. It was founded in December, 2002 and partnered with major technology and financial services companies such as Microsoft, PayPal, the Royal Bank of Scotland and First Data.

Bitpass provides an innovative commerce, loyalty, promotions and commerce that bundles authentication, payment and access control. Bitpass enables a la carte- and subscription-based purchases at any price point. Their products are designed to be easiest way to promote and sell digital content, required very little time or technical expertise to get started. For the content buyer, Bitpass worked like a pre-paid telephone card. The buyer just needs to sign up for the service and put money into an account using a credit card or PayPal. This stored-value amount could be used to purchase digital content or service.

Review on a post on E-tailing from E-commerce blog

Touch 'n Go

Commonly, Touch ‘n Go card is used by Malaysian for toll payment of using toll expressway and highway operators as the sole electronic payment system (EPS). But nowadays, there are many usefulness of Touch ‘n Go card. The card can be categorized into 4 types: prepaid card (standard card), postpaid card (Fleet Xs card- mainly used for toll fare payment, Biz Xs card- mainly purposed for corporate used), Auto-reload card (Zing card- link to Visa and Mastercard) and multi-purpose card (Mykad-identity card as e-purse). SmartTag works in combination with this card to allow user conveniently to pay toll. By using SmartTag, the payment transaction become fast and thus avoids traffic jam. Start from May, 2008, Touch ‘n Go Sdn Bhd was offering motorists a personal accident (PA) insurance policy worth RM10, 000 and hospital reimbursement worth RM2, 000.

Apart from that, we can use Touch ‘n Go card to buy fast food stall for our favorite burger or doughnut. Customers no need to bring so much cash in hand however; cash can be replaced by a credit card sized which made of plastic. Customers no need to find parking lots and just need to drive through the service counter and immediately will get their orders. Besides, Users can easily reload their Touch ‘n Go card at Maybank Kawanku ATMs which located in various Maybank branches, shopping malls, petrol stations, LRT stations, 7-Eleven and McDonald’s outlets nationwide. Users can also check their balance via Kawanku ATM. Want to know more about Touch ‘n Go card? Please check Touch 'n Go website.

Shopping with a credit card is better than shopping with a bundle of cash. Do you agree?

Bring along lots of money when shopping is very risky as money will be stolen or lost. However, shopping with credit card do not seems to be perfect. In 22 June 2008, it is reported in The Star that more than 6000 credit card holders declared bankrupt. One of the reason is they "swap" their credit card without control until over limit.

Heard about pre-paid cash card before?
It functions like a credit card and enable users to purchase something with a card instead of cash. However, there is a big different between credit card and pre-paid cash card. Prepaid cash card allows the users to spend only the amount preloaded and no overdraft is allowed. With this special feature, it can prevent the card holders run into debt.


In Hong Kong, there is a card called "octopus card" or more commonly known as "Baat Daaht Tùng, 八達通". It is a pre-paid cash card launched since 1997. Users need to preload an amount in order to use the "octopus card" to make payment. Hongkies can use the card to make many kinds of payment. "Octopus card" can be used for transport payment, shopping, and parking. Besides, users can also use it to make payment at fast-food restaurant. With "octopus card", there is impossible for users go overdraft
as they can only spend the amount preloaded.


In Malaysia, many of us use "Touch 'n Go" to pay for toll and parking in shopping mall. We also use it when travel by public transport such as Rapid KL and KTM Komuter. "Touch 'n Go" also considered as a type of pre-paid cash card as we need to preload money into the card before we can actually use the card to perform transactions.

In conclusion, instead of taking high risk of bringing lots money when shopping and having a high possibility to go bankrupt with credit card, pre-paid cash card is highly recommended. Some of the banks in Malaysia are offering pre-paid cash card such as "Impian Unembossed MasterCard" introduced by Eon Bank Group.

Causes and Preventions of credit card debts

“ Wao! The dress is nice. I would like to have one. But I do not have enough cash to pay for it. It is expensive!”
“It’s OK dear. I have credit card with me. I can pay for it. Here you are.”

It’s a conversation between couple and it reflects a true situation of consumers’ purchasing behavior nowadays. The usage of credit card has been common in the society. However, there is another issue arose by the MISUSE of credit card, which is the credit card debt. Some statistic show’s that, even college students are facing credit card debt. This is an unhealthy matter for the society.

The main reason that caused this issue is part of the credit card holders live extravagantly. They can use credit card to purchase whatever they like without having to plan for their budget and knowing how much cash left in their wallet. This is a very dangerous service offered. Most of the people will not be aware that they are spending more than they can earn. Debts will be accumulated from time to time until they become too much to handle if they do not pay the bills in time. Having a credit card in hand makes them more convenient but at the same time, makes them poorer as well as they do not manage their finances effectively.

In order to have a good financial health, few steps should be taken to prevent ourselves to fall into credit card debt.

Manage your finances
First of all, card holders should plan for a budget based on monthly income and needed expenses. As a consumer, we should always be rational and buy only goods that we really need. Always choose the right product at the right price. Besides, we should use the card like cash, not like a credit card. Do not use credit card when it is not needed as we cannot physically feel our charges climbing higher and higher. By practicing this, we could spend our money wisely, avoid extra expenses and at the same time, having some savings.

Limit the credit cards in your wallet
Different credit card comes with different terms and conditions. These terms including vary interest rates, penalties and due dates. Therefore, it is easier to have only one or two cards as it is much easier to remember which card has the lowest rate and make payments on time.

Pay the balance in full and on time
It is recommended to pay the balance in full and do not brought forward the balances. Therefore, we should always ensure that we have sufficient money to pay for the bills before we use the credit card. Furthermore, we can save up money on interest if we could pay before the actual due date. This is because the interest that we pay is calculated based on the average daily balance. Hence, we would only need to pay less interest if we could do so.

By taking these few steps today, card holders’ financial health will have a clean bill of health.

Safeguarding Personal and Financial Data

I do not like my private data to be viewed or noticed by others. I think most of you out there agree with my feeling. Now, let us share some ways that could safeguard our personal and financial data.

First of all, password or pin number is the most common way to sageguard our data. Nonetheless, when we are trying to use pin number to protect our data from accessed by unauthourized person, we should always be smart in choosing the password. Most of us like to use our date of birth or name as our password as these are easy to remember. However, we should be alert that others can easily guess these passwords and they'll eventually get to know your personal and financial data. Therefore, we should avoid using these as our passwords. Besides, we should not review the password to others in order to protect our data.

Apart from that, we should always remember to completely log out from the website that we have visited, especially those brokerage firm's website. For example, if you have completed your E-Banking process, it is wise to log out rather than just closing the browser. This is to ensure that you have completely terminated the access to the aacount and can also prevent others to misuse the data.

Nowadays, there are more and more cyber attacks. There are hackers or even crackers out there hacking into others computer system to steal data.Therefore, it is important for us to install and update some software such as spam-filter, firewall, anti-virus or anti-spyware software from time to time. These software are usefull as they could help to block or prevent our personal or financial data for being stolen.

That's all from me for this blog. If there is any additional information about safeguarding our data, kindly share with me by giving comment. Thanks a lot.

VeriSign --> Secure Scoket Layer (SSL)

When you are required to provide your personal information such as address and IC number over the Internet, what will you do? How are you going to trace whether the website is a "true" website or not? There are increasing numbers of phishing and spoofing attacks on Internet, if you are not alert enough, you will be the next victim whose money gets treated through Internet.

As consumers, we often feel that it is not reliable to perform transaction through the Internet. And this becomes a big problem faced by those companies that provide e-commerce transaction. However, this problem can be solved with the help of “third party certification program”.

Third party certification program
Third party certification program is performed by certification authority (CA). Its main objective is to guarantee that parties involved in e-commerce are really who they are. In other word, with the help of CA, we are able to identify whether the website is a true one or not, and whether it is safe for us perform online transaction.

There are quite a number of CA such as VeriSign Inc. and MSC Trustgate.com Sdn Bhd.






VeriSign is well-known CA which provides trusted internet infrastructure services for digital world. It offers many types of products and services that help to improve the consumers’ confidence in every transaction done over the Internet. Since it is the leading Secure Socket Layer (SSL) CA, let’s look at how SSL works.

Secure Security Layer (SSL)
VeriSign helps organization to establish consumers’ trust toward online transaction by offering Extended Validation SSL. It is very easy to verify whether the website is a highly secured website by looking only at the address bar.

When you see a green address bar with the name of the organization that own the SSL Certificate and the name of CA that issue it, you can actually perform any online transaction as you like without any doubt.

Do the third party certification program really helps in improving customers' trust toward online transaction?

As the issue of security over the Internet is being more and more concern by the consumers, most of the companies have involved themselves with the third party security program. Well-known organizations such as eBay and Paypal are VeriSign’s customers.

When the website visitor saw this logo, the tendency fror them to carry on an online transaction is very high. The reason is the website visitor are confident that the other party over the Internet is who they claim they are. And the transaction is secured.

How safe is our data?

Spyware is being created for the purpose of recording others personal data such as passwords and credit card numbers, or hacking browser, or grabbing web dialer. There is a research showed that a total of 650,000 PCs were contained more than 18 millions spyware tools. A newest spyware threat is on e-greeting cards. It was designed to monitor the internet activity of the recipient, thereby sending an emailed record to the sender containing email activity, passwords used and so on. Let’s see how this e-greeting card spyware work. Initially, the recipient gets concentrate looking at a romantic email message with an attached or linked greeting card. The email appears to legitimate and show something such as “I love you”, “I miss you forever” and so on. When recipient clicked on the linked, the spyware is instantaneously and silently being installed into the computer. Once installed, spyware begins to monitor silently until can’t even be detected by the recipient’s antivirus software. It logs every website that is visited as well as every password entered and sends those records back to the sender of the greeting card. He could be your lover or criminal.

Hacker is someone involved in internet security that specializing in obtaining unauthorized access to systems through skills, tactics, or detailed knowledge. Hackers broke into the systems of an Ohio hospital and personal detailed of up to 230,000 patients or their family members, and even banking information on around 12,000 financial donors might have been compromised. Ohio was being attacked when the hospital was upgrading its systems. Besides, there was also a case occurred in University of California. Computer server was being hacked into which contained confidential information approximately 46,000 people. FBI team has been called to investigate this incident.

Phishing is a technique used to obtain personal information such as usernames, passwords and credit card details, by using fraudulent e-mail messages that appear to come from legitimate businesses. Paypal, eBay and online banks are usually become their targets. Phishing is typically carried out by email or instant message that directs users to enter personal details at a website. Let’s take an example, there were four eastern Europeans attended in a London court charged with defrauding online banks about hundreds of thousands via a ‘phishing’ scam. Scam emails that form the basis of phishing pose as ‘security check’ email from well known banks. These messages required users to handing their account details and passwords. There is a website launched to warn consumers about the risk of phishing attacks. (banksafeonline.org.uk)

Review on post on Internet Security from My E-commerce Blog

When the world is becoming more advanced and high-tech, problems will become more as well. With the new technologies, there are a lot of new problems will be created. For example like computer threats from viruses, Trojan, malware, worms and many more. According to Symantec bi-annual Interest Security Threat Report, for the past 12 months, there are more a million computer viruses. There are a total of 711,912 new malicious code threat found in 2007 and Symantec just only can detect two third of it.

Recently, the computer viruses have affected some countries in the world. For example, one million of the computers in China were hit by the viruses. This has caused this computer to crash. Besides that, there is a cyber attack in Estonia. The disasters turned digital which caused a national security situation in Estonia. The attack also shut down the country’s digital infrastructure, clogging the websites of the president and also shutting down the biggest bank in Estonia for an hour of its online banking causing it to lose around US $1 million. This has make our country, Malaysia alerts and has set up an international centre which offer the world the best brains and facilities to help fight cyber security threats. Well know names like Symantec Corporation, TrendMicro, F-Secure and Kaperskylab have agreed to be the key partners and serving the advisory board. For more information, can click here.

For our own benefits, here is some prevention steps can be taken.

Phishing = Fishing??

Hi, everyone! Does anyone of you know what the meaning of “Phishing” is? Oops! I don’t mean “fishing”. It is not the hobby where someone sitting at the river bank, waiting for the fish to eat the bait.However,it provides the similar meaning. Phishing simply means the fraudulent links created by perpetrators that lead their prey to a legitimate-looking website in order to steal their personal or private information as they enter the information required. These links are usually sent through e-mail or instant messaging.

Phishing is one of the biggest threats that an online user might experience nowadays. There are some examples of Phishing email that designed as it was delivered by well known and trusted websites such as e-bay and PayPal.

Here is one of the examples which was designed as it was sent from a famous E-commerce company, e-bay.

This is an e-mail sent to require the targeted users to re-enter their information by threatening the users that their account would be suspended and finally terminated if they do not re-enter their information. Some users might starts to be worry and follow the instructions to re-enter their information in the fake website and information will be stolen.

Other than companies online, banks have become a common path for phishers to gather information from the victims. As what we can see below, there are some perpetrators trying to lure the internet users for information regarding their ATM card as well as pin number. They can then transfer the funds to other account or use the information gathered for any other purposes. Users should be smart and always be alert when receive these emails to avoid becoming the victims.



Since we have found out that there are lots of phishing emails on the internet, preventions should be taken by the internet users like all of us here so as to keep track from the scam. There are some guidelines suggested in order for us to protect ourselves from not to be hooked by phishing scam.

First of all, we, as undergraduates of a quality university(UTAR) should be smart and have sufficient knowledge in not providing personal information freely online. As an internet user, we should be more cautious whenever there are pop-ups or emails from business or unknown persons that requires for personal information. Users should ignore and do not click, reply or downloads forms from those emails as email is not a secure method for transmission of personal information. If there is really a need for giving out personal information online, it is more rational for us to navigate the company’s website through search engine like yahoo or google.

Other than this, it is wise for us to install spam-filter, firewall, anti-virus or anti-spyware software that could protect our computers. It is basically a need for those friends out there who like to download online games, free movies or mp3. Why do we say so? This is because some of the scam emails contain software that could cause damages to our “beloved” computers. Some of the phishing emails can further detect our activities without out knowledge. Therefore, by having all the software mentioned above, the possibility for us to be spammed is lower. However, we should continuously update our software in order to ensure that they could help in blocking new virus and spyware. Apart of those mentioned above, this link shows other tips on preventing phishing. http://www.anti-phishing.info/avoid-phishing.html

So friends, after reading this blog, always be alert and try to protect yourselves from being so dump to be hooked by the phishers.

Compare revenue model

Google’s yearly income is generated from advertisement fees. Google’s design, Google AdWards is a pay per click advertising program to allow advertiser to present advertisement to people online. Information related to the advertiser has being offered instantaneously to people who are looking for it through Google AdWards. An advertiser has to pay every time his ad receives a click. Google generate most of the revenue from Google AdWards. Besides, Google AdSense is an ad serving program that allow Website owner to enroll in this program to enable text, image and video advertisement in this site. Advertisers are required to pay Google a fee each time user click on one of their ads displayed on Google site. This is known as affiliate fees. Furthermore, Google also offer a research service called Google Answers. When customers ask questions, offer a price for the answer and researcher will answer them. The researcher is not Google’s employee but Google will keep 25% of the payment and the balance will subject to the researchers. Of all the revenue for Google, AdWords generates the most, which is more than 90% of the revenue. Currently, Google is testing a new revenue model that pay site owner based on a Cost-Per-Click model. It is a new way offered to advertiser to earn revenue from their Websites that are compensated based on Cost-Per-Action (CPA) basis.

E-bay earned transaction fees from each successful transaction made by the bidders or seller in an auction. It has built a streamlined and globalized person-to-person trading community on the Internet through World Wide Web. This facilitates easy exploration for buyers and allows the seller to immediately list those items for sale. Sellers and buyers are brought together in a manner where sellers are allowed to list items for sale and buyers can bid on the items interested. In the meanwhile, all eBay users can browse through the listed items in a fully automated way. Sellers are charged with two kinds of charges. First charge is charged on an item that are being listed on eBay which is called as nonrefundable Insertion fee which ranges between 30 cents and $3.30, depending on the seller’s opening bid on the item. . A fee is charged for additional listing options to promote the item, such as highlighted or bold listing. Secondly, a fee is charged at the end of the seller’s auction which ranges between 1.25% and 5% of the final sale price.

Amazon.com is an American electronic commerce company in Seattle, Washington. It is one of the first major companies involved in selling of goods by Internet. It was started as an online bookstore but later was diversified to product lines of DVDs, VCDs, computer software, video games, furniture, food and etc. In 2001, Amazon.com has launched the Honor System that allowed customers to make donations or buy digital content. With that, Amazon has collected 2.9% of the payment plus a flat free of $0.30 USD. For example, after 2004 earthquake and tsunami in the Indonesia Ocean, Amazon has set up an online donation channel to the American Red Cross, waiving its processing fee. Besides, Amazon has also launched an online storage service called Amazon Simple Storage Service. The service charges monthly fees for data stored and data transferred. Using Amazon technology, Webstore, allows businesses to create e-commerce websites. Merchants can customize their websites using their own photos and even branding. Sellers have to pay a commission of 7% to Amazon.com, which includes credit card processing fees and fraud protection fee; subscription fee of $59.95 per month for an unlimited numbers of webstores and listings. Moreover, Amazon has launched Associates affiliate programme which run like this way: associate drive internet traffic to Amazon.com through links that allows user to track sales and other activity. Then, associates can earn up to 10% in referral fees on all qualifying revenue made via their links.

How E-commerce reduce cycle time, improve employees' empowerment and facilitate customer support.

No doubt, internet usage has been more and more popular. Almost every single man on the streets including the aunty next door is using internet to carry out online activities such as searching for information. The wide usage of internet had caused a revolutionary business phenomenon, which is the electronic commerce(E-commerce). Nowadays, thousands and millions of companies regardless of their firm's size use e-commerce as one of their business strategy. They create websites in order to promote and sell their products online. These companies allow business transactions to be carried out electronically. E-commerce makes them more competitive and stands out among the others. Now, let us have a peek on the benefits of the E-commerce.

Cycle time is basically the period of time from the order take place to the end of the transaction. Time is always precious to human beings as well as a business. If a business manage to reduce its cycle time, it has greater advantage over others. By implementing E-commerce, it helps to eliminate some unnecessary business transaction processes. For example, without the intermediaries, E-commerce speeds up the purchasing process as customers place their order directly to the producer after viewing the online catalogues. The producer on the other side will receive the order almost instantaneously and starts to respond and process it. By having E-commerce, there will be no purchasing order that are needed to be transfered from one department to another for authorisation which will take up time. Therefore, the process can be done within seconds. This does not only reduce the cycle time, it also helps to cut down the cost.

Other than reducing cycle time, E-commerce improves employees' empowerment as well. As we know, employees' empowerment means giving employees the authority to act and make decisions on their own. In firms that are using E-commerce, customers are put directly in touch with the staffs. The employees are given authority to deal with customers' needs and enquiries directly. They can also receive and responds to customers' comlpains in a short period. These enable the companies to build strong relationship with customers and maintain customers' loyalty. Besides, the companies' website is the most vital asset. It serves as a platform that introduce goods and services to all the potential customers. It is equals to the traditional shop lots or counters. Therefore, it is important for the employees to have authority to access and retrieve the companies' lastest information in order to update the website.

These days, most of the companies which are using E-commerce offers services in assisting their customers to make cost effective and correct use of a product. Customer support can be facilitated by a wide range of technological solutions. Customers can send enquiries to the websites and there will be a quick response. E-commerce also enables customers to shop online through out the day as it operates 24hours per day, 7 days per week. This will be more convenient to the customers as they do not need to rush to the shops or complexes before they closed. Besides, having full range of options or products attached with description facilitates the customers in understanding the products well and eventually made the right decision.

In short, E-commerce not only benefits the organization but also provide a better place for customers to shop in.

History and Evolution of E-commerce

Have you ever go to shopping with your pajamas in the midnight?
May be you may think of whether any shopping center is operating in the midnight. Even if there is, you will feel very embarrass shopping with your pajamas. But with the evolution of Internet, we can go for online shopping anytime and anyplace as you like even is at home with pajamas.




" Shop with anything you like even with

your pajamas and at anyplace!! "




E-commerce (also known as Electronic Commerce) referred to any transaction of products or services over any electronic system. In other word, E-commerce is the buying and selling of products or services over the Internet or others. Today, when we need to buy something, no necessary we have to go to the shopping mall or any place. What we need to do is, switch on computer and connect to Internet. We can purchase anything we want through Internet.

Many of us think that, E-commerce is a new creation that emerges in this new era. Actually, E-commerce has been appeared few decades ago. However, it is not common. Until the early of 1970, the first extended use of form of E-commerce was introduced and it was Electronic Fund Transfer (EFT). EFT allows us to transfer money from one bank account to another account without the transfer of money from hand to hand. For instance, instead of queuing up so long to pay bill, you can actually go for online bill payment. It can save you a lot of time!

In the late 70s, Electronic Data Interchange (EDI) was devised. It enables companies to exchange documents such as purchase order and invoices electronically. With EDI, suppliers can also notice the stock level of their customer. When the stock level is running low, suppliers will ready to deliver stocks to their customer. It builds a paperless environment and helps companies to save up the cost for printing various documents.

Automated Teller Machines (ATM) that is very familiar to us was emerges in the 1980s. It is also forms of E-commerce. At the same time, financial institutions introduced new service which is known as telephone banking. It operates like the ATM, just that customers no need to go to ATM to perform transaction. They can perform any transaction over the telephone.

The term “E-commerce” is expanding broadly. From the 1990s onwards, E-commerce included Enterprise Resource Planning (ERP), data mining and data warehouse. Basically, ERP is referred to a comprehensive set of systems used in an organization that allow every department to operate as a whole. Integration achieved among departments and it helps the company to perform more effectively and efficiently.

According to world-gazetteer and Malaysian Communications and Multimedia Commission, the total population of 2007 in Malaysia was amounted to 28,294,120 and the total Internet users as at September/06 were 13,528,200. www.internetworldstats.com/asia/my.htm It indicates that there is more than 45 % of Internet user in Malaysia. There is a bright future for the growth and acceptance of E-commerce. May be few decades later, the traditional purchasing process will be very weird to our next generation. If possible, they will perform every transactions over the Internet.


Amazon.com
Amazon.com Inc is the American company which is the first company that engaged in e-commerce. It was formed and launched in 1995. It was started by selling book over the Internet. Later it diversified its business. Now, Amazon.com serves as a global shopping mall. We can buy any products we want from anyplace over the world at anytime.

eBay
eBay Inc. is another Internet company. It is also a worldwide shopping center. Besides, it also provides online auction. In eBay, we can bid for any product that we like.

Dell.com - ecommerce success

An example of an e-commerce success and its causes

Dell.com is an example of e-commerce success. Dell.com very success nowadays because it convenient buyers to buy their computers through internet instead of buying through counter. Today, Dell is a leader in the global technology industry. More and more businesses are relying on Dell to help them simplify IT. There are some customer success stories. For futher information, have a visit to Dell.com. Dell's success is built on a foundation of personal and professional integrity. The Soul of Dell includes several key characteristics: trust, integrity, honesty, judgement, respect, courage and responsibility. Dell direct sales operations are currently in 13 markets in the region which are Australia, Brunei, China, Hong Kong, India, Japan, Korea, Macau, Malaysia, New Zealand, Singapore, Taiwan and Thailand. With Dell's Global Customer Program, Dell is able to provide a specific suite of services to its Asian customers with worldwide operations. Advantages are given to local buyers and local onsite service. Dell.com has manufactured desktops, workstations, notebooks, servers and storage product for customers throughout Asia Pacific (excluding China and Japan). Dell established the China Customer Center (CCC) in Xiamen, Fujian Province, in August 1998. Revenue in the quarter of Dell has increased by 19% on a 31% increase in units. China market led the region with an increase of 30% in revenue.

Dell is supported by many people nowadays. Dell’s global supply network improves the product quality at the lower costs. The reason is because there is no intermediation cost incurred between Dell Company and customers which been called customer-focused direct business model. Through network, customers can know more about their preferable products. All relevant information related to Dell’s products has been publicly available in its website. Customers can easily obtain products’ information and any details about the particular products. Customers just have to enter the e-value codes that are printed in those catalogs, flyer, or any advertisement to find the product online. Dell provide data achieving and backup function. Data will not get lose easily as a result from computer virus, human error and so on. Dell.com able to responding to customer needs in a timely and reasonable manner, fostering open communications and building effective relationships with customers and suppliers using e-commerce. With e-commerce, Dell able to improve IT support in a bid to make IT services more cost effective and driving greater overall business agility. Dell procurement system is efficient for 24 hours per day 7 days per week and providing order status as well as just 30 seconds ordering process. E-commerce helps Dell.com a lot as Dell doing their business through network that connects people around the world. Furthermore, sales through internet can eliminate sales tax that collected from tax payer. This is also one of the causes that lead to the lower price of the products.

ETOYS.COM

The meaning of the term "electronic commerce" has changed over time. Originally, "electronic commerce" meant the facilitation of commercial transactions electronically, usually using technology like Electronic Data Interchange (EDI, introduced in the late 1970s) to send commercial documents like purchase orders or invoices electronically. After that, it came to include activities more precisely termed "Web commerce" -- the purchase of goods and services over the World Wide Web via secure servers with e-shopping carts and with electronic pay services, like credit card payment authorizations. Afterwards, many professionals predicted that there will be a big success in E-Commerce. However, part of the success, there are some failures on E-Commerce. One of the Top 10 dotcom failures is Etoys.com

Etoys.com launched in 1997, co-founded by CEO Toby Lenk, COO Frank Han and idealab founder Bill Gross. Etoys seemed like the perfect idea for busy parents. It offered a chance to order thousands of toys by just a click from computer a

t home. Etoys.com considered as a great competitor as they featured articles and newletters for new and expectant mothers, were popular and formed a loyal customer base. Besides that, editorial content also help distinguish itself from competitors and try to avoid the seasonality of the toy industry. As the result, Etoys had a successful IPO on May 20, 1999. The offer price was $20 and it closed at $76 on the day. This helped generate praise for the online toy category.

However, the good views do not long lasting. In year 1999, it failed to deliver some orders in time for Christmas which ruined critical first impressions for new customers and made many wary of using the site again. Many people had critique on the poor customer services by Etoys.com which is an essential part of E-Commerce businesses. In addition, the top management of the company was too fast in expanding company’s operation such as putting heavy advertising and spent a lot of money in building two warehouses in order to keep the inventories. These had resulted in Etoys not being able to adequately meet the need of its customers. Besides that, Toys “R” and Amazon.com formed a partnership in August 2000 has made Etoys.com into more difficult situation. As a result, Etoys sold its inventories which worth $5.4 million and also trade’s name, logos, url’s and trademarks for $3.5 million to KB Toys.

Guess who am I?? LOL

Hi, everyone who is viewing my blog. I’m Yen Qi, aka Ah Qi, QiQi or Qi Mei. Don’t worry, I’m not power rangers or xxx man that can change identity when they are needed. These are just the names given by my friends and family. You can create a name for me if you like to, but please make sure that the name is nice ya. I was born in a very small town named Kuala Pilah in Negeri Sembilan where not many Malaysians know about it. Basically, I’m a very ordinary girl. In other words, it means that I’m a girl who do not have strong personality. However, there are 2 characters in me which are I’m quite emotional and have bad temper. I could easily get annoyed and words(not bad words) would be pouring out from my mouth in seconds even though I might be laughing happily right before that. And not to forgotten, I do not like others to disturb me when I’m sleeping. So, I want to grab this golden opportunity to say sorry to my dear roommates as they always tolerate and try not to make noise when I’m sleeping. This does not mean that they are very considerate, it is merely because nobody loves to get scolded by a mad girl. Haha!

OK, since I’m such a simple person, I do have some hobbies that others usually have. I like to sleep like most of the youngsters nowadays do. That’s why I hate and always absent for my morning classes. But I’m wondering, since when “sleep” has become one of my hobbies? Maybe it starts from my college life when I was busy for my studies and society. Besides, I like to sing. Although I know that I could not sing well, I’ll still keep this hobby on and this will not stop me from going K-box. Other than these, I like to watch dramas especially Hong Kong dramas. I can keep lying on the sofa and watching drama continuously till early in the next morning. This is one of the reasons why I have dark circles and pimples. Sigh! There was once I like to go for Aikido classes. I had lots of fun when learning the self defense techniques. I even love the rules and regulations in Dojo and enjoyed lying on Tatami after the class even though I’m sweating all around and tired. But when time passed, I became lazy and busy. I do not have extra time and energy to attend classes since I have plenty of assignments, tests and tutorials to be done. I even need to spend much time in posting blogs for my E-commerce subject. It is a miserable task for me. Therefore, I gave up Aikido without earning any rank.

Other than those mentioned above, I like to surf internet during my leisure time. The top 5 websites that I visit the most are ranked as follows. The champion, which is http://www.friendster.com/ is the website that I visited the most because I can meet many friends through the website and also upload some photos in order to share my pleasure moment with my friends. The 1st runner up goes to http://www.msn.com/. It is a website that enables me to keep in touch with my friends and family. I can chat and talk nonsense with my buddies without a need to meet each other physically as we are studying or working in different places. http://www.cari.com.my/ appears to be the 2nd runner up as I can get much information and have a say in the forum. Next, it follows by http://www.miniclips.com/ as I can play some games online and have fun. Last but not least, http://www.google.com/ is also one of the five most important websites as I need it to find information for my assignments and thesis. What a pity reason. Haha!

OK OK, I think it’s a bit too much writing such a long passage about myself because I know nobody is interested to read it. I think it is better for me to stop here or else I’ll waste more time and take up my team members’ space. So, see you guys! Don’t miss me ya!

It's all about Shui Sing...

It's a time for me introduce myself...how should i start?hmm..This my first time posting a blog, so please excuse me if have anything gone wrong....I'm Gan Shui Sing, u all can call me as Rayson or Shui Sing...My email address is Rayson_pikigss@yahoo.com or Rayson_pikigss@hotmail.com...u all can add me as friend if u all interested...haha....I am 21 years old and i am from port klang or can say from klang too..because i staying at the junction of the both places..u all shall familiar with the name of Klang because famous of " Bak Kut Teh" and also seafood..if u all want to taste the delicious food, let me know and i will guide u all to the correct place...haha.....after introduced my hometown, let me introduce the real life of me... Actually i'm a talkative person but if i don know someone so close, i will be silent..after i get noe to them, i will be very noisy and friendly..My hobbies are like playing basketball, watching movies, chatting with friends and travel around...I am now currently studying at UTAR, taking Bachelor of Commerce (hons) Accounting course, i wish to be a successful accountant in future. I hope to earn a lot of money if can to have a better life. This is because currently i'm living in a life which is not so reasonable and i feel pressure of it..now still left one year to be graduated and i starting feel pressures..My future now is under uncertainty, i don know when the time i finished my course, will i find a suitable job or not? This is one question mark...i need a job indeed....God, please bless me and help me as well...i know hoping on god is useless, i should work hard on it...good luck to me.. The top 5 websites i visited the most is http://www.friendster.com/, http://www.google.com/, http://www.chinapress.com.my/, http://www.nba.com/, http://www.manutd.com/... The top 5 internet activites i do almost are like searching information, reading news, downloading songs and movies, checking mails and also chatting with friends...These all from me....Thanks for viewing ya....

Is me Chai Yen

Ch@! Y3n

Hey! Hey!.......It's show time......i m a simple girl born in a pleasant family with six members including me......this year going to 21st.....but mentally still young....Haha...another words, is cute~ Hehe.....actually I'm quite friendly, but quite serious in doing serious matter....don't try to disturb…ah ah....Others first impression on me is...cool~my god! Is just an appearance lah...smart mah....okie, actually when you know more about me, you will know I'm a crazy girl and expert in telling jokes....haha....

Let's tell about my history....running out from house after getting Form 5 results. Well, headache at that time which University and course to choose as it is important for my future! Quite worried of my poor results in the sense that not able to take any good course such as Accounting. But finally, that my choice! "If you think you can, You can!" All the while, this belief help me a lot…hehe…Don't believe? Try it out! Later don't come and thanks me...haha...As the time passed by, I’d knew a lot of friends…that’s cool…make my life more attractive in Ktar when enroll in my foundation year. Wah!!! So miss you guys, M5A1….A lot of fresh memories captured in my mind such as the first time presentation in lecture hall…Wow, quite satisfied with my performance at that time…hehe~ Worries became more and more with the plenty of assignments…(sad).

My first impression towards Utar campus located in Sg. Long was like an office building. View side by side, is still can’t believe it’s our Utar campus. How to make my studies in such an environment? Haha…So happy, at last, I accepted it and successfully adopted it.

My hobbies are singing, chatting, and watching movie. Websites I usually visited are http://www.friendster.com/, http://www.google.com/, http://www.hotmail.com/, http://www.utar.edu.my/ and http://www.yahoo.com/. Of course sometimes I will be visited to http://www.4d2u.com.my/ websites. Not because I buy Sportoto, is because I quite believe in numbers and good in memorizing those numbers form. Sometimes, I’d try my luck also…hehe…is a kind of method to release stress. Usually activities that I will do are, checking mails, chatting with friends, uploading photos, see upcoming announcement in Utar website and finding for information through Google and Yahoo website.

I have known 2 good friends in this Uni life. The amazing thing is that they are my housemates, roommates and even classmates! We are eating, chatting, studying, playing and even bathing together in swimming pool. Hahahah…..really enjoy…although I don’t have the skill to swim lah…“Syok sendiri”…

Last but not least, I’m quite serious in my studies. I hoped I can maintain my cgpa in the coming semester. Just either maintain or improve!(is just a promise to myself). There are still many challenges along this learning period. But I will cope with it optimistically. I’m willing to learn anyway. Thanks my mum….

I am Who I am ( haha....!!!! )

When ask to write about myself, it is a difficult task for me......because i don't know what to write about me......haha!!! :-)

Hi, I am quihsiang, from Malacca.....but not familiar with all the places in Malacca. Why....?? It is a very long story and the story started since I was 12.... After I finish my primary study, I was selected for a badminton junior program which was held in Johor Bahru. Therefore, I left Malacca and studied in JB. ( So, can I considered as an independent girl? ) Later, the program transferred to Bukit Jalil Sport School. Heard about the school before?? It is a school for athletes. From there, I met a lot of friends from different sports. At the age of 18, I stopped my badminton life because want to start my new life in UTAR. I felt very sad to leave all my friends.

Time passed very fast. I am now a Year 3 Semester 1 Accounting student and going to graduate 1 year later. My group members said that I am a so-called "gan jiong" person. When the assignment due date is near, I will be very tension. " Am I? Yes I am. " I am quite serious when doing somethings. But when time to play, I can be very "crazy".....

I like to make new friends, have fun, and etc.... but it doesn't mean that I will forget my "old" friends. Just that, due to time factor, seldom has chance to get together with my "old" friends. I miss all of them.

Nowadays, technology is very advance, I always keep in touch with my friends and chat with my family through MSN. Internet is a very great creation. Besides, can share music and exchange photos with friends through the net, I get to read latest news http://www.thestar.com.my/ and http://www.sinchew.com.my/ and also search information very quickly from http://www.google.com/. Other than that, I also use search engines like http://www.ask.com/ and http://www.wikipedia.com/ to help in my assignment.

I think it is enough for me to introduce myself (may be it is too long for some of you, sorry!!) Anyway, thanks for viewing....

For further information, you can add me as friends in MSN. My e-mail address is quihsiang@hotmail.com :-)